1016 Error

A 1016 Origin DNS error is a Cloudflare-specific error code for:

“Cloudflare's edge network cannot resolve the upstream IP address of the website's origin server.”

Common cause

Cloudflare received a request for a proxied domain, but Cloudflare’s internal resolvers were unable to look up the IP address of the origin web server.

This typically happens when:

  • An A or CNAME record points to a target host that does not exist or has expired DNS records.
  • The authoritative DNS servers for your origin server are unreachable or returning DNS SERVFAIL.

Resolution:

If you are not the website owner:

The website’s DNS routing is broken. You must wait for the site administrator to fix their origin DNS records.

If you are the website owner:

  • Log into Cloudflare > DNS.
  • Inspect the DNS record for the affected hostname. If it is a CNAME record, verify that the target domain resolves properly in public DNS using a tool like dig or nslookup.
  • Replace broken CNAME records with a direct A record pointing to your origin web server’s static IP address.

Source: Cloudflare Documentation - Troubleshooting Cloudflare 1XXX errors (Error 1016)