Common cause
Cloudflare received a request for a proxied domain, but Cloudflare’s internal resolvers were unable to look up the IP address of the origin web server.
This typically happens when:
- An
AorCNAMErecord points to a target host that does not exist or has expired DNS records. - The authoritative DNS servers for your origin server are unreachable or returning DNS
SERVFAIL.
Resolution:
If you are not the website owner:
The website’s DNS routing is broken. You must wait for the site administrator to fix their origin DNS records.
If you are the website owner:
- Log into Cloudflare > DNS.
- Inspect the DNS record for the affected hostname. If it is a
CNAMErecord, verify that the target domain resolves properly in public DNS using a tool likedigornslookup. - Replace broken CNAME records with a direct
Arecord pointing to your origin web server’s static IP address.
Source: Cloudflare Documentation - Troubleshooting Cloudflare 1XXX errors (Error 1016)